IT by Mitch

This issue came up after FSCrater did an update which didn't take because the original installation wasn't valid. FSC - 1-800-433-2550 option 4 Tech support...

There are many causes of unknown server reboots, but in my case it was issues with power strips and incorrect connections to the UPS...

Reset the KVM - erratic mouse movements in KVM were caused by servers being connected to KVM after they're turned on already. Fix required...

After login to Agent Zone, the user cannot open a PDF document. Turned out they had Acrobat Viewer 5.1 and after an upgrade to 7.1...

When I took over this post, I didn't realize that the old IT guy registered the company website in his name.  This became a...

If you're having trouble dialing 9 to get an outside line to dial with on a Nortel phone system, then you may have two...

Screen greyish white, responds to keyboard and makes system beeps, but no display. Lots of reasons why this would happen, but in this case the...

There are many reasons why this can happen, but in this case it was a problem with the integration between MSN Messenger 7.5 and...

Computer had keyboard error on startup. Usually keyboard errors are caused by cluttered desks that have junk pressing on keys, or a dirty keyboard that...

  You know those free magazines you get at work which you didn't sign up for?  I get one called Network World, which is geared towards...