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Mitch

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Mercury Insurance “Agent Zone” PDF won’t open – corrupted

After login to Agent Zone, the user cannot open a PDF document. Turned out they had Acrobat Viewer 5.1 and after an upgrade to 7.1...

Website domain registration expired – Contact person no longer with the...

When I took over this post, I didn't realize that the old IT guy registered the company website in his name.  This became a...

“denied in admin” Dialing 9 for outside line – Nortel MICS...

If you're having trouble dialing 9 to get an outside line to dial with on a Nortel phone system, then you may have two...

Monitor screen greyish white

Screen greyish white, responds to keyboard and makes system beeps, but no display. Lots of reasons why this would happen, but in this case the...

Computer frozen on email message

There are many reasons why this can happen, but in this case it was a problem with the integration between MSN Messenger 7.5 and...

PS/2 Keyboard error on startup

Computer had keyboard error on startup. Usually keyboard errors are caused by cluttered desks that have junk pressing on keys, or a dirty keyboard that...

Published in Network World Magazine and Blog!

  You know those free magazines you get at work which you didn't sign up for?  I get one called Network World, which is geared towards...

Mercury Insurance website forms printing out justified

This issue is related to a previous issue with a LaserJet 1000 printer that couldn't print from AMS.  The problem with AMS was solved...

Postalsoft Desktop Mailer Rev3 update zip empty!

Downloaded the ZIP file to update the PostalSoft software to the latest release (REV 3) and even though the file appeared to be the...

Outlook Web Access (OWA) blank graphics, no reply or forward, Firefox,...

When accessing OWA (Outlook Web Access) through either Mozilla Firefox or Internet Explorer, sometimes the graphics will not display, and even though you can...
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