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Outlook 2003 crashes


Event ID 1000

Faulting application outlook.exe, version 11.0.8326.0, stamp 4c1c2372, faulting module msvcrt.dll, version 7.0.2600.5512, stamp 4802a188, debug? 0, fault address 0x00037efe.

First solution I tried worked for me:

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Do the same for frmcache.dat and outlprnt files. Restart Outlook.

Outcmd.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check “Show hidden files and folders”. Click OK.


note: I only renamed outcmd.dat. I didn’t rename the other files, but Outlook is working normally so far, so I’m going to consider it fixed unless something else comes up.


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