Had a user with an HTC Incredible phone whose mobile network kept getting stuck in a cycle of “Turning On” status and wouldn’t let them receive any data or even make phone calls. Taking the battery out and replacing it worked once, but during a repeat of the error it did not work! Dangerous!! What good is a phone that only plays Angry Birds in an emeregency??
Some of the interwebs said that it was a problem with the data plan and that Customer Service (Verizon) had to remove the data plan and add it back on to correct the issue. Other posts said that it was a problem with a “data profile” or even an activation issue.
I had Verizon reactivate it on the network and when we were going over some settings, they were incorrect in the phone. I’m hoping that was the issue all along and it is corrected now. I’ll keep you posted if not!