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Delete personal information from Google cache


First of all, please note that Google isn’t the only search engine out there and it isn’t the only search engine that uses cached copies of pages.  Also be aware that if you don’t take care of the offending cached copy soon enough, the information may be cached in the Way Back machine, which is an Internet archive.  Getting them to delete something is a whole other ballgame.

That being said, if you want to get a cache updated or removed from Google then you need to follow these steps:

1. Make sure the live version of the cached website doesn’t display the information anymore.  If it does, then it will get indexed by Google and they will put it back into the search engine results.
2. Use the “Web page removal request tool”
( https://www.google.com/webmasters/tools/removals?pli=1 )
and take care when filling out the options.  You will need a Google account to access the Webmaster Tools.
3. Enter the URL that you’d like to remove (case-sensitive) – This section is tricky.  Make sure you provide the URL for the page as it appears in the search results from Google. 
For more help with this requirement, read this article (http://www.google.com/support/webmasters/bin/answer.py?answer=63758)
4. Provide a reason:  Most likely you will select “Content has already been removed from the page”
5. Enter the term that has been removed from the page – This is the term or terms which currently result in Google displaying the page which you wish to have removed.  It’s vital that the search terms do not match to any part of the corrected, live page or else your removal request will likely be denied.
Notes: If you get denied, recheck the URL you provided first, then look at the search terms and make sure they only result in a hit on the cached page, not the live page.  There is a slight chance that Google updated its index while you were making your request, so just for the heck of it try logging out of Google, clearing your browser cache/cookies and restarting your browser before attempting your search again.  If you get the cached page again then go back and request again after reviewing what you submitted.


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