Home Blackberry Blackberry device receiving old messages as if they were new

Blackberry device receiving old messages as if they were new

2029
0

I keep receiving old messages that I deleted on my Blackberry Tour as NEW messages.  This has happened twice since December 22, 2009.

I think it’s related to the network outages that BB had in North America on the 22nd because I’ve never had this problem before then and the emails that are being re-delivered are all from Dec 22nd.

That being said, I’d like to correct the problem so I don’t continue receiving the emails.  It’s probably a corrupted message database.

This Link has information on how to address a corrupted message database

The above link advises two fixes.  First it says to try the Delete Prior option to remove the corrupted messages from the database.  Click Here for instructions on using the Delete Prior option.

If that doesn’t work, then you need to clear the message database using BB Desktop software.  Instructions HERE.

12/30/2009 – Tried #1, waiting to see if the issue crops up again.

1/2/2010 – Updated Blackberry ECMAScript Library on device using BB Desktop

Previous articleUsing DBCC ErrorLog Command To Cycle SQL Error Log Files
Next articleSolved: Netflix won’t stay Full Screen – Exits Full Screen mode unexpectedly

LEAVE A REPLY

Please enter your comment!
Please enter your name here