Waterford Technologies tells me that there is a known issue with version 4.3 of their Email Archiving software that causes one service not to start up automatically upon rebooting the server that it’s on.
This service is the “MailMeter Job Dispatcher” service which is responsible for compacting the archives.
There are a couple issues with this version of their software, in fact, if I want to add the Outlook Add-In at a future date then I will need tech support’s help with getting it installed and configured because it had errors as I did the upgrade to 4.3
However, a rep from WT tells me that there is a new version (5.0) being worked on right now and might be released by the end of the year.