Nortel Norstar MICS 4.1.1 with NVM 8 – Voicemail isn’t picking up unanswered calls

System: MICS 4.1.1 with NVM 8

Simple fix.

Go into the configuration setup for that phone set and configure the FWD NO ANSWER option to 290(Voicemail).  The voicemail extension may vary if your system is setup to use a different extension for VM.