Archive for category blackberry
Blackberry Bold receiving old emails as new messages
Posted by Mitch in blackberry on June 24, 2010

A user’s Blackberry has been receiving old emails (1 year old roughly) lately. According to the all-knowing Internet, it might be related to having too many messages in your Outlook Inbox. When the BB goes to reconcile, it has trouble dealing with all those messages. I dunno, sounds sketchy, but I checked the user’s Outlook [...]
Blackberry Tour There is insufficient network coverage to process your request
Posted by Mitch in blackberry on April 15, 2010

“There is insufficient network coverage to process your request. Please try again later.” Got this message on my Verizon Blackberry Tour in 1xev mode this morning trying to go on the internet. The key thing here is that the letters in 1xev are lowercase, which means that the phone was possibly roaming into another carrier’s network [...]
Congestion message placing phone call on AT&T Blackberry Bold phone
Posted by Mitch in blackberry on March 26, 2010

My coworker has a Blackberry Bold phone on the AT&T network and one day it started saying “Congestion” when he tried to place a phone call. The reason for this is probably due to too many 3G devices on AT&T’s network nowadays. I imagine that the network chooses blocks of devices to deny service to [...]
Blackberry device receiving old messages as if they were new
Posted by Mitch in blackberry, Devices on December 30, 2009

I keep receiving old messages that I deleted on my Blackberry Tour as NEW messages. This has happened twice since December 22, 2009. I think it’s related to the network outages that BB had in North America on the 22nd because I’ve never had this problem before then and the emails that are being re-delivered [...]
Blackberry Wireless Sync how-to
Posted by Mitch in blackberry, Devices on March 6, 2009

These steps are for when the device is available to connect with a cable. It’s more reliable than a strictly wireless setup. Steps: 1. Connect the device to the server with the USB cable. 2. After detection and installation, open the BB Manager. 3. In the Manager, add the user’s account to the software. 4. [...]
Blackberry Wireless Sync
Posted by Mitch in blackberry on March 6, 2009
Steps: 1. Connect the device to the server with the USB cable. 2. After detection and installation, open the BB Manager. 3. In the Manager, add the user’s account to the software. 4. Prompts with message: “Click Device Management within a users account to assign to a device, associate the device with the user’s messaging [...]
