Home Devices Event ID 3005 every 5 minutes event log activesync android htc incredible

Event ID 3005 every 5 minutes event log activesync android htc incredible

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Had an Android-based (Android version 2.3.4 Software #4.08.605.2) HTC Incredible phone which kept loading up the Windows log files with error 3005 on a Server 2003 box with Exchange 2003 sp2.
This machine is the front-end exchange box in a FE BE setup and uses SSL.  

Note: Activesync works correctly with no errors on the device, but the errors in the logs were troubling.

Turns out, this is a common complaint on the internet forums and there isn’t a clear “silver-bullet” fix for it, but here is what worked for me:

  • Delete and recreate the Exchange account.  Do a Manual Setup of the server details and leave the Domain blank.  Instead, enter the domain as part of the Username.. that is: domain/username

So far this seems to have solved the problem but if it comes back I will provide an update.

Other possible solutions and things to try (be careful!) can be found at: http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/66a33f3a-d945-42e2-ac80-3e4244f9b258

Other Devices With Same Issue, different interval

  • 3005 error 12/22/2011, 12/23/2011, 12/27/2011, 12/30/2011, 1/4/2012 caused by Motorola MB860 with Android 2.3.4 System version 4.5.91.MB860.ATT.en.US   –  Unchecked the Verify Certificate option under Settings/Accounts/Corporate Sync.
  • 3005 error 12/22/2011, 12/30/2011, 1/3/2012 caused by iPhone

1 COMMENT

  1. The solution described here is great. What more can be done is that open IIS>Right click on default website>Choose Properties>Advanced. Click add and enter the following details:
    IP Address= (All Unassigned), TCP Port= 80, Host Header Value= Blank. Click Ok. This quick fix has worked for me when I faced error 3005.

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