Archive for May, 2007
Nortel MICS 4.1.1 with NVM 8 – Person cannot get transferred voicemails
Posted by Mitch in Phone System, Software on May 29, 2007
If you transfer a voicemail to a mailbox and they don’t arrive, then that person might not have synchronicity between their Extension number and their voicemail box number. I had a case where this happened and the mailbox was in use by another extension (which didn’t exist) that was also setup in an active CCR [...]
Pitney Bowes Shape-Based-Routing issue
We fell victim to Pitney Bowes’ SBR (Shape Based Routing) “required” sensor kit module upgrade. The module was expensive, but what are you gonna do when PB tells you that it’s “required”. And so begins a lengthy saga of me trying to get this thing wrapped up: 5/22/07 – Sensor package being overnighted to OCEA. [...]
Statcounter setup wrong – You only need one project for the entire website
6/6/07 – Discovered an issue with the Statcounter account. It seems that someone setup the Statcounter code on our website incorrectly so it wasn’t tracking the site properly. According to SC, One website = One project. You’re supposed to put the same code on each page in your site to track data for that page. [...]
Use Sender Filtering to trap inbound emails from a certain user
Posted by Mitch in Network Admin, Software on May 3, 2007
The goal was to setup Filtering on Exchange Server to redirect emails coming into the organization from an ex-employee. Once setup, Exchange 2003 will store the emails in a folder located at \\ServerName\c$\Program Files\Exchsrvr\Mailroot\vsi 1\Filter Steps: Open Exchange System Manager Global Settings –>Message Delivery–> Properties Under Sender Filtering Tab enter addresses to Filter and click [...]