Archive for December, 2006
Manual check won’t print in Paychex
Paychex giving error: “Payroll Check Loader Error: DBISAM Engine Error # 11010 Table or Backup file ‘XXXXHis1′ does not exist During: History Records” [where XXXX is your Paychex company #] Called Tech Support, spoke with Evelyn. Tried switching to Traditional Printing (as opposed to Enhanced) via the NewPrint.exe program. Didn’t work. Switched back. Made copies [...]
Cannot print from Quicksilver insurance quoting program
The machine had the printer installed twice. Removed one and it worked after that.
Win98 machine prompts for password in Outlook 2002
Posted by Mitch in Network Admin, Software on December 14, 2006
Normally I’d enable NT Password Authentication so that Outlook can authenticate using the Network logon credentials, but with this software, it doesn’t exist in the Logon Network Security options. So, I ended up installing “Active Directory Client Extension” pack from Microsoft’s website under http://support.microsoft.com/kb/239869 “Enabling NTLM v2 Authentication” …stopped after that install and didn’t do [...]
Pitney Bowes DM800 “Spit Timeout” Meter Error #1956 on bootup
Meter Error #1956 on boot. Opened a Ticket with Brian@PB. PB says that error is a “spit timeout” error, meaning that the printhead didn’t operate as quickly as it was supposed to. Technician Steve called back 10min later, but the machine was working by then. Ran Tape Maintenance test and Cleaned Printer Nozzles. Guess I’ll [...]
Issues with Windows Defender v.1593
Posted by Mitch in Network Admin, Software on December 11, 2006
Caused errors on several machines when deployed via GPO (Group Policy). Disabled GPO and uninstalled on several computers. Cause uncertain, but WD isn’t a necessary piece of software since we have other measures in place.
Move Paychex to a network drive
Posted by Mitch in Network Admin, Software on December 8, 2006
Paychex should be on a network drive to take advantage of backup/restore protections (assuming you don’t use desktop backup in your environment). Paychex tech support said that the program is self-contained so all you have to do is move it to the network, map a shared drive letter and then point the shortcuts to the [...]
Nortel Norstar MICS 4.1.1 with NVM 8 – Access your voicemail from home
Posted by Mitch in Phone System on December 7, 2006
If you’re at home or on an outside phone line you may want to access your voicemails remotely. Here is how you do it with MICS 4.1.1 with NVM 8 Call your extension or direct-dial number. When your voicemail greeting picks up, press * * and follow the prompts. Note, the mailbox number and password [...]
MAS90 Setup New Workstation
If you’ve never setup MAS 90 on a new workstation before, you may wonder how to do it. It’s pretty easy. In my case, we have a network installation, so I just navigate to the \MAS90\WKSETUP folder and run the install file in there. If you need the ICON for a shortcut, it’s located in [...]